Privacy Policy

References to "AstraZeneca", "Group", "we", "us" and "our" are references to AstraZeneca Pty Ltd and its affiliates.

This website is provided by AstraZeneca. We take very seriously the privacy of our website users and the security of their personal information.

AstraZeneca is bound by the National Privacy Principles ("Principles") contained in the Commonwealth Privacy Act and state privacy legislation. The Principles define 'personal information' as information or an opinion relating to an individual which can be used to identify that individual, and are designed to protect the confidentiality of personal information and the privacy of individuals by regulating the way personal information is managed.

In this Privacy Policy, a reference to 'information' or 'personal information' is a reference to both personal information and health information.

The purpose of this Privacy Policy is to set out the principles governing our use of personal information which we may obtain about you. By using this website, or (where applicable) by registering as a user of the on-line services which we provide, you agree to this use. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, any data protection notice incorporated into this website and the provisions of the Commonwealth Privacy Act.

CHANGES TO THIS PRIVACY POLICY

We may change our Privacy Policy from time to time. We therefore ask you to check this Privacy Policy occasionally to ensure that you are aware of the most recent version which will apply each time you access this website.

DESCRIPTION OF THE INFORMATION WE COLLECT

1 Aggregate Information

In common with many commercial organisations we monitor the use of this website by collecting aggregate information. No personally identifiable data is collected in this process. Typically, we collect information about the number of visitors to the website, to each web page and the originating domain name of the visitor's Internet Service Provider. This information is used to understand the visitor's use of the website and may be shared with other companies within the Group and with other third parties.

2 Personal Information

If you are required to register in order to use this website or to otherwise complete an on-line application form (eg to obtain e-mail updates) then we will collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit. We will also collect information about how you use this website.

Occasionally we may obtain sensitive personal information about you, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information. We may also obtain information about your opinions if, for example, you send us feedback, or ask us questions.

In most cases, if you do not provide information about yourself which AstraZeneca has requested, AstraZeneca may not be able to provide you with the relevant service or information required.

We may also, occasionally, receive information about you from other sources (such as third parties or other companies within the Group) which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.

HOW WE USE YOUR INFORMATION

The Principles generally require AstraZeneca to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose.

We will not use or disclose your personal information other than for:

If we have collected any personal information about you (eg because you have registered as a user, or contacted us) then we will hold and use such information in accordance with this Privacy Policy and any data protection notice which we provided to you when we obtained your data.

Some personal information collected by AstraZeneca is considered 'sensitive'. Sensitive information which AstraZeneca may collect includes a person's state of health and medical history.

The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.

OPTING OUT OF FURTHER COMMUNICATIONS FROM US

If we have specified (in a data protection notice on this website) that we will contact you with information about our products or services or those of other AstraZeneca companies and you wish to opt out of receiving such information, then you can do so by sending an e-mail to infomaster.Australia@astrazeneca.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.

HOW WE PROTECT YOUR INFORMATION

We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will use all reasonable endeavours to protect your personal information from unauthorised access.

If we collect any information relating to you, we will store it on a secure server which is password protected and shielded from the outside world by a firewall. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.

While we strive to protect your personal information, we cannot ensure the security of any information that you transmit over the internet and you do so at your own risk. However, once we receive your transmission, we will take all reasonable steps to ensure that your information is secure on our systems.

USE OF WEBSITE

When you visit our website and request information, we may require your name and email address. We require this information to respond to your queries. Any information that you enter on an online form (for example, contact details) will only be collected by us if you submit this online form. In other words, if you cancel the online form or log out prior to submitting your form, any information which you had entered is automatically deleted.

USE OF COOKIES

Below is a summary of our use of cookies, for a fuller explanation of what a cookie is please visit "aboutcookies.org".

In general terms, cookies are small files which are sent to your web browser and stored on your computer's hard disk. Cookies act as a memory for a website, allowing that website to remember your computer on your return visits. This is particularly important for websites that require you to sign in as it speeds up your access. Cookies may also enable us to tailor the content that you view to better suit your preferences. We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time).

We may use cookies to compile anonymous, aggregated statistics that allow us to understand how a website is used and to facilitate your visit to, and enjoyment of, the website.

Some of our advertising banners may send a cookie to your hard disk (whether or not you click the banner). If you subsequently visit the advertised website we will know that you have seen our banner. This allows us to keep track of the success rates of such banners.

The majority of web browsers accept cookies, but you can usually change the web browser settings to prevent their transfer to your hard disk. However, please be aware that, if you do so, some of the website's functionality may be lost. To learn more about how to disable cookies please visit "aboutcookies.org".

AGENTS AND SERVICE PROVIDERS

We sometimes employ other companies and individuals to perform functions on our behalf. They may need access your personal information in order to perform their functions.

Alternatively, AstraZeneca may disclose personal information to third parties within or outside of Australia to help AstraZeneca improve its pharmaceutical products and health services. Information may also be disclosed to regulatory authorities and ethics committees as part of a clinical trial evaluation, monitoring or inspection process.

Generally, we require that organisations outside AstraZeneca who handle or obtain personal information as service providers to AstraZeneca acknowledge the confidentiality of this information, undertake to respect an individual's right to privacy and comply with the Principles and this Privacy Policy.

CHILDREN

Our website is directed at an adult audience. We do not knowingly collect information from or about children.

 

Management of personal information

AstraZeneca has appointed a Privacy Officer to oversee AstraZeneca's management of personal information in accordance with this Privacy Policy and the Commonwealth Privacy Act.

AstraZeneca has directed its staff to deal with any personal information in accordance with this Privacy Policy.

Updating personal information that AstraZeneca has about you

AstraZeneca endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact AstraZeneca if you believe that the information AstraZeneca holds about you requires changing or becomes out-of-date. AstraZeneca's contact details are set out below.

Accessing personal information that AstraZeneca has about you

You can, in most cases, access the personal information AstraZeneca holds about you. A $50 fee will apply to searching for and providing access to personal information. Requests for access must be made in writing to AstraZeneca at the address set out below. AstraZeneca will endeavour to process requests for access within 28 days of receipt of the request in writing. In certain circumstances AstraZeneca is entitled to deny access. If access is denied, reasons for the denial of access will be given in writing.

What if you have an enquiry?

If you have any questions about this Privacy Policy or AstraZeneca's privacy practices please contact the AstraZeneca Privacy Officer (contact details below). AstraZeneca will endeavour to act promptly in response to a request.

How to contact us

If you have questions about AstraZeneca and privacy, wish to provide feedback about this policy, would like to update your personal details held by AstraZeneca or wish to access information held by AstraZeneca about you, please contact us at:

Phone: (02) 9978 3500
Facsimile: (02) 9978 3774

Postal address:

The Privacy Officer
AstraZeneca Pty Ltd
PO Box 131
NORTH RYDE NSW 2113



Additional privacy information is also available at:
www.medicinesaustralia.com.au
www.privacy.gov.au

© 2005 AstraZeneca Pty Ltd. ABN 54 009 682 311. Alma Road, North Ryde NSW 2113, Australia


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